Feel Like You're in the Dark?
What to Do When Your Agent Goes Quiet!
You’ve listed your home. The photos are live. The portal notifications are out. And then… silence. No real updates. No plan for what happens next. And no clear idea of whether you’re on track or falling behind. If you’re feeling like you’ve been left in the dark by your current estate agent, you’re not alone – and you do have options.
1. Selling a Home Shouldn't Feel Like a Waiting Game
We speak to sellers all the time who are told to “be patient”, yet they don’t feel reassured or informed.
The truth is, there should be a clear plan in place. If it’s gone quiet without explanation, that’s not patience – that’s poor communication.
✅ You should know what’s happening behind the scenes
✅ You should understand who’s been contacted and why
✅ You should feel confident that your agent is proactively working for you
2. Weekly Check-ins Should Be the Minimum
At Martyn Russell, we believe feedback isn’t a “nice to have” – it’s essential. After each viewing, there should be a follow-up. Each week, there should be a check-in. If buyers aren’t engaging, you deserve to know why – and what the plan is to turn things around.
✅ We follow up every viewing, and we share what buyers are saying
✅ You’ll hear from us each week with updates, insights and advice
✅ Whether it’s WhatsApp, email or a call – you choose how we stay in touch
3. If There’s No Plan, There’s No Progress
Marketing a home should be dynamic – not “list it and leave it”. We’ve helped many sellers who came to us after feeling ignored. Their listing had gone cold, their photos were flat, and they hadn’t been advised on what to do next. We always start with a full review – from the pricing and presentation to the portals, the marketing, the message, and even the order of photos. Often, small strategic changes make a big difference.
✅ Fresh photos and bespoke video tours that actually capture attention
✅ Stronger listing descriptions crafted with your insight
✅ Targeted Facebook campaigns that reach new audiences
4. You’re Not Trapped – You Can Regain Control
If you’re unhappy but feel stuck, let’s talk. Many sole agency agreements have a notice period – but it doesn’t mean you have to ride it out in silence. We’re happy to review your current terms with you and offer a clear, no-pressure plan if you decide to make a change.
✅ Free contract review if you want a second opinion
✅ Calm, honest advice – even if you’re not ready to switch
✅ A plan of action if you are ready for a fresh start
If your agent has gone quiet and you’re unsure what’s happening next, you deserve better.
📞 Book a call with Alex and he’ll talk you through how we work differently – with clear updates, stronger strategy, and no more guesswork.
Frequently Asked Questions
Q: Is it normal not to hear from my estate agent for weeks?
A: No – regular updates and feedback should be part of the service. You deserve to know what’s happening with your home.
Q: What if my agent just says “the market is quiet”?
A: That may be true – but it’s no excuse for going silent. A good agent will still be reviewing the strategy, giving feedback and offering solutions.
Q: Will I be locked in if I’ve already signed a contract?
A: Most agreements have a notice period – usually 14 or 28 days. We’re happy to help you check the small print and talk it through.
Q: Do I have to drop the price to get things moving again?
A: Not always. Sometimes it’s a case of repositioning the home or relaunching with stronger marketing to attract the right interest.