When you invite an agent out, most people focus on one thing: the price. But a valuation is about far more than a number. It’s your chance to understand how an agent actually works, how they’ll launch your home, and how they’ll create competition that leads to stronger offers.
The 5 Questions Every Seller Should Ask at a Valuation
Most people jump straight to one thing when they invite an agent out:
“What do you think it’s worth?”
Fair question. But not the most important one.
A valuation isn’t just about a number. It’s a chance to understand how each agent will actually help you achieve the best result. If you only focus on price, you risk losing time, momentum, and the chance to get the strongest offers.
These five questions give you a clearer picture of how an agent truly works.
1. How Will You Create Competition for My Home?
Strong interest doesn’t happen by luck. It comes from a plan.
Ask:
“How will you generate serious interest in my home when it launches?”
You want to hear about:
- A pre-market strategy
- Contacting registered buyers to gauge early demand
- Professional photography and video
- Local marketing and social media campaigns
If they can’t talk you through how they’ll build urgency, they probably won’t.
2. What Happens If We Don’t Get Offers Quickly?
Some homes fly. Others need a bit more work. What matters is how your agent reacts.
Ask:
“If we don’t get the right interest in the first couple of weeks, what’s your plan?”
Look for an agent who:
- Gives weekly updates (not just when there’s news)
- Reviews photos, price, and market activity
- Adjusts strategy when needed
Silence isn’t a strategy. You want someone proactive.
3. Who Will Be Showing Buyers Around?
Viewings are make-or-break. The person doing them matters.
Ask:
“Will the same person who valued the home be doing the viewings?”
If not, ask how well the viewing agent will be briefed.
You’re looking for:
- Confidence in handling questions
- A clear understanding of your home’s key selling points
- Experience with offers and objections
You only get one first impression.
4. What’s Your Plan Before Going Live Online?
Rightmove and Zoopla are important, but they’re not where momentum starts.
Ask:
“What do you do in the run-up to launch?”
Strong agents talk about:
- Contacting registered buyers to test the price and build anticipation
- Teaser content on social media
- Drone or lifestyle photography
- A staggered launch rather than a one-hit drop
Many of the best offers come before the portals even see the listing.
5. How Do You Qualify Buyers?
The wrong buyer can kill a sale before it starts.
Ask:
“What checks do you carry out before booking viewings or accepting offers?”
Look for checks like:
- Proof of deposit or an Agreement in Principle
- Chain details and timelines
- Broker and solicitor information at offer stage
Buyer qualification should be standard, not optional.
Why These Questions Matter
Most people choose an agent based on personality or price. Both matter, but the process behind the scenes is what gets results.
Asking better questions helps you:
- Spot red flags early
- Compare agents properly
- Make a confident decision
Your valuation appointment is an opportunity. Use it well.
FAQ
Q: Should I ask about fees at the valuation?
Yes, but only after you understand what’s included. A low fee with weak marketing can cost you far more in the long run.
Q: How long should a valuation take?
Around 45–60 minutes if done properly.
Q: Do all agents qualify buyers?
No. Some don’t. Make sure this is part of their process.
Final Word
The agent you choose will shape your whole selling experience. Ask the questions that reveal *how they actually work*. A strong sale isn’t just about a price. It’s about the plan behind it.